TERMS & CONDITIONS

These Terms & Conditions (“Terms”) apply to the SMS/text messaging program operated by Whale Worth It! Plumbing, Heating and Air (“we,” “our,” “us”).

Program Description

By opting in to our SMS program, you agree to receive:

• Appointment reminders

• Technician arrival updates

• Service confirmations

• Invoices and payment reminders

• Promotional or marketing messages (optional)

Message Frequency

Message frequency may vary based on service needs and communication activity.

Opt-Out Instructions

You may stop receiving SMS messages at any time by replying STOP.

A final confirmation message may be sent after you opt out.

Help & Support

For help, reply HELP or contact us:

📧 Email: office@whaleworthit.com
📞 Phone: (978) 406-2653

Message & Data Rates

Message and data rates may apply depending on your mobile carrier.
You are responsible for any charges associated with SMS messaging.

Privacy

For information about how we collect, use, and protect your personal information, please refer to our Privacy Policy.

Liability

SMS delivery may be impacted by:

• Mobile carrier restrictions

• Network congestion

• Device issues

Whale Worth It! Plumbing, Heating and Air is not responsible for delays or failure in message delivery.

Contact Information

For questions about these Terms, contact us at:

📧 Email: office@whaleworthit.com
📞 Phone: (978) 406-2653
📍 Location: North Shore